Here you will find the most frequently asked questions. If you can’t find the answers you need, please reach out to us. We would love to hear from you!

1.Where is EASY RIDERS located?

EASY RIDERS bicycles is a global company which located in USA, MA, in Nantucket, with main factory in China&Europe. For the each market we have warehouses in USA/EUROPE.

2.What is the weight limit of the bikes?

AWD bike: 400 pounds; Step-thru bikes: 320pounds; MTB bikes: 340pounds; CARGO bikes: 400pounds

3.Can I visit your local store or showroom to see the bikes?

Yes, you can by appointment only. Please make a reservation with our sales manager first by calling or emailing us here. Office@erbikes.com

4.What is the return policy?

Yes, returns are possible if the E-Bike came totally damaged. Ex: Wheel extremely bent, broken fork or any other sides on the frame.

5.Is there a warranty?

All the E-bikes come with 1 year warranty for all the electronic devices if they didn’t get water or human damage.

6.Can I get a discount?

Yes, for more than 10 E-bikes ordered a 10% discount is provided for the entire order.